Privacy – Welcome to the Maid Wizards

Privacy Policy

Welcome! MaidWizards is an online platform dedicated to home renovation and design. MaidWizards brings together home professionals, sellers of home goods, homeowners, renters, and design enthusiasts. Through MaidWizards, people can find design ideas, advice, products, and services related to home renovation and design. We announced that Ivy joined the MaidWizards family in February 2018. Ivy provides interior designers, architects, and other professionals with tools to better manage their day-to-day business and workflow with their clients and vendors. Ivy is also designed to improve the design experience for clients, by allowing them to review project-related documents and pay invoices from professionals.

This Privacy Policy describes what personal information we collect, how we use this information, how this information may be shared, and what choices and rights you have with respect to this information. Access and use of our Platform is subject to this Privacy Policy.

Our “Platform” is made up of MaidWizards, Ivy, and other sites, apps, products, and services on which this Privacy Policy is posted and that are MaidWizards-branded or operated by the MaidWizards , including our plug-ins, embedded content made available on other sites, and browser extensions.

1. Collection of Information

We collect personal information that you provide us, from third parties, and automatically when you use our Platform. We collect information associated with your device using cookies and similar technologies. We may also receive information about your location.

Information You Provide Us

We collect information that you provide us, including your account and profile information, content you submit or post to our Platform, your purchase information, your communications, and information you provide to us as part of surveys and contests.

Account and Profile Information. When you create an account on our Platform, we collect information you provide us, like your name, email address, interests, gender, age, and profile information. If you are a professional, you may also provide us information related to your business, including a business description and areas served.

Content You Submit. We collect information and content that you submit, post to, or create in our Platform, including your photos, comments, reviews, searches, photo notes, ideabooks, discussions, project details and costs, style preferences, and as a professional, other types of content provided for in our MaidWizards Pro or Ivy business management tools.

Information from Others

We collect information that others make available to us, including information from other platforms, publicly available information, information from other users of our Platform, information from our partners, service providers, and corporate affiliates, and information from third-party sites.

Other Platforms. We may receive information about you from third-party platforms when you allow the third-party platform to share this information with us or allow MaidWizards to obtain this information from the third party. For example, you may sign-up for our Platform through Facebook, Google, or Apple; upload your contacts from your third-party email service; use our Platform (or a third-party integration on our Platform) to manage your calendar on another platform or to manage and send communications (e.g., email or text messages).

Other Users and Customers. Others may post content on our Platform that includes information about you (for example, as part of photos, stories, and reviews) or provide us your information in connection with using our Platform (e.g., to manage their business, organize photoshoots of their projects, participate in referral programs, and to advertise through our Platform). In order to enhance the quality of our Platform, professionals and sellers on our Platform may provide us information about your engagement with them, including whether you have contacted them or responded to them, whether your project has been completed, and whether you have received a product you have ordered. If you are a professional or seller, Platform users and visitors may provide us with feedback and public reviews about you.

Our Partners and Service Providers. We may receive information about you from our partners and service providers. For example, our payment processors may update your payment information, advertising partners may help us send communications to your address, and third parties may help us prevent fraud by verifying your contact information. In addition, our banking partner that issues the MaidWizards credit card(s) may provide us with information regarding whether you have such a card, related to any card reward or loyalty program, or resulting from prescreening you for card offers.

MaidWizards . Subject to the privacy policies of our corporate affiliates and in accordance with applicable laws, we may receive information about you from them.

2. Use of Information

We use the personal information we collect to provide, support, and personalize our Platform and to communicate with you about our Platform (on and off our Platform). The ways we do this include the following:

to provide and improve our Platform and its features and functionality, including to display content you post publicly, fulfill your purchases through our Platform, process, store, and deliver your communications; to provide customer service and support; to respond to your inquiries or requests; to back-up our systems; and to improve the security of our Platform;
to evaluate use of our Platform for our business purposes and to provide and improve our products and services, including new and co-branded products and services and our Platform’s functionality;
to personalize your experience, such as tailoring the content and information made available to you and our support services;
to display relevant advertising (on our Platform and third-party sites) for us and other businesses and to evaluate the success of such advertising;
to provide feedback to professionals and sellers on our Platform;
to communicate with you as described in our agreements with you (for example, the MaidWizards Terms of Use) or this Privacy Policy;

If you provide us information about your contacts (for example, when you sign up for our Platform through Facebook), in order to facilitate a more connected experience, we may inform your contacts who have accounts on our Platform that you also have joined our Platform and follow them on your behalf so that you may view their public activities on our Platform.

We may use your log-in information, cookie information, device information, IP addresses, and other information to identify you and log your use across devices, our Platform, and third-party sites. We may use this information to personalize your experience on our Platform.

3. Sharing Your Information

We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third parties to use for their direct marketing purposes. We share personal information in the following ways:

Platform Visitors and Users

One of the main purposes of having a MaidWizards account is to share home renovation and design ideas with others. Through MaidWizards, others have the ability to find, contact, view, and follow your profile and public activity on MaidWizards (for example, if you “like” content on our Platform or if you create an ideabook and do not mark it private) and link it to your username. You can customize your MaidWizards profile and whether users may follow you through your MaidWizards settings. Other than your proprietary content that you generate in or upload to our MaidWizards Pro or Ivy business management tools, your MaidWizards content (for example, ideabooks, photos, notes on others’ photos, projects, discussions, and social media profiles), followers, and others you follow are publicly viewable on the Platform and open to comments by other MaidWizards users. Learn how to make these private. You also may choose to make certain information public on our Platform like your city and neighborhood. If you are a professional or seller on MaidWizards, we may also display the following information in order to help visitors and users evaluate you: your last visit to MaidWizards, aggregated information on our Platform about your Platform activity (e.g. response rate), and information that is publicly available from third parties. We have policies that place restrictions on Platform visitors’ and users’ use of information and content you choose to make available publicly through the Platform.

Professionals, Sellers, and Other Businesses on our Platform

If you request us to find professionals for you, your project information (including the contact information) that you provide will be made available to a limited number of professionals that we believe may be suitable for your project. Professionals and sellers that participate on the MaidWizards Platform may view your public activities on our Platform and receive feedback you provide to us about your engagement with them. For example, if you requested us to find professionals for you and provide us feedback about your level of interest in these professionals, we may convey such feedback to them. In addition, a professional or seller can view your public activities on our Platform that are interactions with their content (for example, that you added one of their photos to your non-private Ideabook on a particular date, as identified by the username for your profile and any photo or public identifiers you provide for your profile). The business cannot see your non-public account information (for example, email address) or see private activity (for example, if your ideabook is private). We ask professionals, sellers, and advertising businesses on our Platform to limit the use of your information to the reasons for which the information was provided.

Service Providers and Partners

We may share your information with service providers and partners as reasonably needed for our uses described in this Privacy Policy. We ask our service providers to limit their use of that information for use on behalf of MaidWizards and for improving their services and products (in a de-identified form if legally required). You can find more information here about our service providers and partners with which we may share your information. Only if you specifically agree to share your contact information with a third-party partner, for example, as part of a contest or promotion we sponsor with such third party, will we share your contact information with that third-party partner for their direct marketing purposes.

In addition, we may share information about you with third-party platforms when you allow the third-party platform to receive this information from us or allow MaidWizards to share this information with the third party. Our Platform may include third-party social media features and other third-party plug-ins and widgets. When these features are displayed on our Platform, they are operated or hosted by third parties and are subject to their own privacy policies instead of this Privacy Policy. For example, you may sign-up for our Platform through Facebook, Google, or Apple.

Advertisers and Ad Networks

We use advertising networks and partners to serve advertisements for us and other businesses, including interest-based advertising, on third-party sites and to assist us in evaluating the effectiveness of our advertising. We may also work with advertising networks and partners to serve ads on our Platform and to communicate with you at the addresses they have for you. We may provide advertising networks, advertising partners, and businesses advertising on our platform with aggregate information but other than hashed information or device identifiers, we do not disclose your name, contact information, or other personal information. For example, we may provide a hashed version of your email address or other information to advertising networks (e.g., Facebook and Google) to serve advertisements to you or others. To opt-out of the use of your information for this purpose, please send a request as provided under the Contact Us section.

We and the businesses advertising on our Platform, advertising networks, and advertising partners may also use cookies or similar technologies to track your activities on our Platform and other online properties in order to provide you with tailored ads across websites, apps, and devices and to understand how those ads perform. To learn how to opt-out of receiving this type of advertising, please see our Cookie Policy.

Corporate Affiliates and Business Transfers

We may share information from or about you with (a) joint ventures or other companies in the MaidWizards , or (b) a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in bankruptcy or similar proceedings). In these cases, their use will be subject to this Privacy Policy.

Legal Obligations

We may disclose information from or about you, as required or permitted by applicable law, if we believe that such disclosure is reasonably necessary to (a) comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us, a service provider, or a partner (which may include disclosure to law enforcement, courts, or governmental authorities); (b) prevent, investigate, or identify possible wrongdoing in connection with our Platform; (c) protect our rights, reputation, property, or that of our visitors, users, corporate affiliates, or the public; or (d) enforce compliance with our agreements with you (for example, the MaidWizards Terms of Use).

4. Communications

An essential part of our services that you sign up for when you create an account on our Platform is to receive communications from the MaidWizards through email and our Platform. If you use our mobile app or provide us with your cell phone number, these communications also include text messages and push notifications. We communicate with you about your account, privacy, and interactions with your content (for example, if others “like” your Ideabook, respond to your comment, or if you earn a badge on our Platform). We also ask for your feedback about your experience in connection with our Platform or about your home renovation and design plans. In accordance with applicable law, we may send you marketing communications (e.g., with tips, offers, and similar services) from the MaidWizards . These communications may feature us, our Platform, co-branded products and services, professionals, sellers, and other businesses on our Platform.

5. Your Choices and Rights

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you to verify your identity in order to help us respond to your request securely and efficiently. Even where not legally required, we will use reasonable efforts to complete requests to access or delete your personal information. You may request to receive a copy of your MaidWizards information through your MaidWizards settings. You may access both your MaidWizards and Ivy information by contacting us as provided in the Contact Us section. To request permanent deletion of your personal information, please contact us as described in the Contact Us section. To edit your personal information, you can manage your profile on our Platform, as well as your MaidWizards settings and Ivy settings. You may also contact us about correcting or updating your personal information (including your marketing preferences) using the methods provided in the Contact Us section. We will consider your request in accordance with applicable laws.

6. Account Termination and Data Retention

Unless you are a professional or seller on MaidWizards, you can deactivate your MaidWizards account at any time by going to your MaidWizards settings. To deactivate your account as a professional or seller on MaidWizards, please contact us as described in the Contact Us section of this Privacy Policy. To deactivate your account on the Ivy Platform, please follow the instructions here or contact us as described in the Contact Us section of this Privacy Policy. When you deactivate your account, you will cease to provide ongoing or future data to us that is associated with your account. Your MaidWizards profile will no longer be accessible on the Platform but in accordance with applicable law and the MaidWizards Terms of Use, your photos, reviews, and other content may still be available through our Platform. In order to request permanent deletion of the personal information associated with your account, please contact us as described in the Contact Us section.

7. Children

Our Platform is intended for general audiences and is not directed to children under 16. We do not knowingly collect personal information from children under 16. In the event that we learn that we have collected personal information from a child under age 16, we will take appropriate steps to delete that information. If you become aware or believe that a child has provided us with personal information, please contact us as provided in the Contact Us section.

8. Data Security

We use reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information.

9. Updates to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of our Privacy Policy will govern our use of information about you. If we make material changes to our Privacy Policy, we will notify you by email or by posting a notice on our Platform or by other means, to offer you an opportunity to review the changes before they become effective. By continuing to access or use our Platform after those changes become effective, you are subject to the revised Privacy Policy.

10. Contact Us

Within the MaidWizards , MaidWizards Inc. is responsible for the use of your personal information. If you have questions or comments about this Privacy Policy (including about the manner in which we or our service providers treat your personal information), you may contact us in the following ways:

otherwise, if you are a MaidWizards user, please email us at windowsheaven@yahoo.com.

You may also reach our Privacy team by mailing us at our address at MaidWizards 4004 Charter Drive Garland, TX 75043

11. International Transfers of Personal Information

The MaidWizards is a global organization, headquartered in the United States, with service providers, corporate affiliates, and operations in several countries. In order to provide you with the services you sign up for by creating an account or visiting our Platform, your personal information will be transferred to and processed in the United States (or any other country where we, our corporate affiliates, agents, and service providers operate). Data protection laws differ among jurisdictions, and the United States and these other jurisdictions may not provide the same level of protection for personal information as your jurisdiction of residence. For example, your information may be required to be disclosed to law enforcement or government authorities under the laws of those jurisdictions.

receive a legally binding request from a public authority, including judicial authorities, under the laws of the country of destination for the disclosure of your personal data; such notification shall include information about the personal data requested, the requesting authority, the legal basis for the request and the response provided; or
become aware of any direct access by public authorities to your personal data in accordance with the laws of the country of destination; such notification shall include all information available to us.

If we are prohibited from notifying you under the applicable laws, we agree to use our reasonable best efforts to obtain a waiver of the prohibition, with a view to communicating as much information as possible, as soon as possible. We will document our efforts in order to be able to describe them to you if requested. Where permissible under applicable laws, we will provide, at regular intervals, with as much relevant information as possible on the requests received (in particular, number of requests, type of data requested, requesting authorities, whether requests have been challenged and the outcome of such challenges, etc.).

12. Additional Information

We collect the following categories of personal information from you:

Contact information and other identifiers (for example, real name, address, email address, account name, or other similar identifiers);
User ID or device identifiers (for example, IP address or other similar identifiers);
Customer records (for example, customer records containing personal information, such as name, address, and telephone number);
Protected classifications (but only gender, age range, and ethnicity, which you choose to provide);
Purchase history and preferences (for example, records of products or services purchased or considered);
Usage data (for example, internet activity information, including browsing history and interactions with a website or advertisement);
Precise geolocation data (for example, latitude/longitude from a particular device, but only with your consent);
Audiovisual information (for example, visual, audio, or similar information, only if you choose to provide this information);
Work history (for example, professional information, if this information is provided).